Effective date: August 2026
Program description: Mid-American Pool Service (Mid-American Gunite Pools, Inc.) offers conversational customer-service text messaging to its pool service and construction customers. Messages include scheduling and confirming service visits, technician arrival updates, responses to customer questions about service, invoices, and quotes, and replies to customer-initiated conversations. We do not send marketing or promotional messages through this program.
Opt-in: You may receive messages from us if you (a) provided your mobile number when establishing pool service or requesting a quote and agreed to receive service-related messages, or (b) initiated a text conversation with us at 859-581-8566. Consent to receive text messages is not a condition of purchasing any goods or services.
Message frequency: Message frequency varies based on your service activity and your conversations with us.
Fees: Message and data rates may apply according to your mobile carrier plan.
Opt-out: You can opt out at any time by replying STOP to any message. After you send STOP, we will confirm your unsubscribe status by SMS and send no further messages. To resume messages, reply START.
Help: Reply HELP to any message for assistance, or contact us at info@midamericanpools.com or (859) 581-8566.
Privacy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for how we collect and handle your information.
Carrier disclaimer: Carriers are not liable for delayed or undelivered messages.